Privacy policy
Last Updated: February 24, 2024
This Privacy Policy explains how Borderland Vault may collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with our store, we may collect information such as:
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Name
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Billing address
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Shipping address
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Email address
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Telephone number
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Order information
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Transaction information
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Customer service communications
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Device and browser information
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IP address
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Website usage information
Payment information may be processed directly by third-party payment providers and ecommerce service providers.
How We Use Information
We may use customer information to:
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Process and fulfill orders
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Provide shipping and tracking information
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Communicate regarding purchases
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Provide customer support
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Process returns and refunds
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Detect and prevent fraud or abuse
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Improve our website and services
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Maintain business and transaction records
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Comply with applicable legal obligations
Where permitted, we may also use information to provide marketing communications.
Shopify and Service Providers
Our online store may use Shopify and other third-party providers to operate ecommerce, payments, hosting, analytics, shipping, fraud prevention, and related services.
These providers may process personal information according to their own privacy practices and applicable laws.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Operate essential website functions
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Remember preferences
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Maintain shopping cart sessions
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Analyze website performance
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Improve customer experience
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Support advertising or measurement tools where applicable
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
Sharing of Personal Information
We may share personal information with service providers when reasonably necessary to operate our business.
Examples may include:
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Ecommerce platforms
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Payment processors
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Shipping and fulfillment providers
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Analytics services
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Customer support providers
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Fraud prevention services
We may also disclose information where required by law or to protect our legitimate rights.
We do not sell personal information in the ordinary meaning of selling customer contact details to unrelated third parties for their independent use.
Data Retention
We may retain customer information for as long as reasonably necessary to:
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Fulfill orders
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Provide customer service
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Maintain business records
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Resolve disputes
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Prevent fraud
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Comply with legal, tax, accounting, or regulatory requirements
Data Security
We use reasonable administrative and technical measures intended to protect customer information.
However, no online system or method of electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, such as requesting access, correction, deletion, or information regarding how your data is used.
To submit a privacy-related request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy when necessary to reflect operational, legal, regulatory, or technical changes.
The current version will be published on our website with its applicable update date.
Contact Us
For privacy-related questions:
Borderland Vault
El Paso, TX
United States